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Customer

Christmas Wishes

 

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Customer Services Week

We have been celebrating National Customer Service Week recently. It is an annual event that takes place over 5 consecutive days and is an opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy. This year it was held over 1 […]

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#TakingtoTwitter

Our customers are not always easy to reach through traditional communication channels given the transient nature of customers on the network.  While planning a scheme on a busy route into Leeds city centre that would include lane closures and speed limitations we recognised that this scheme would have  an impact on customers, particularly regular commuters. […]

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Transport Focus Blog

Earlier this year Anthony Smith, Chief Executive for Transport Focus blogged about their work representing the interests of cyclists, pedestrians and equestrians on the strategic road network. As part of that blog the recent improvement works to the cycleway / footway on the A64 undertaken by A-one+ has been highlighted as a good example of the […]

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Service Continues

While we are experiencing adverse weather and disruption we do operate a 24/7 service. Our depots and offices remain open to continue delivering maintenenance response services on behalf of Highways England. Please check your local weather warnings via the Met Office, follow regional guidance from your local authority and Highways England and if you do have […]

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Road for Rugby Legend

Garrison Road  in Hull has been renamed to commemorate  rugby legend Roger Millward. The road sign scheme has been designed and installed by A-one+ and recently unveiled by the council in a special ceremony. Members of his family, including Mr Millward’s widow Carol, were joined by representatives from A-one+, Hull City Council, Hull KR and […]

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Seasons Greetings

Merry Christmas and happy holidays to friends, colleagues, clients and partners. While visiting your family and friends over this Christmas break please spare a thought for 24 hour service providers such as our road workers. They will be working hard keeping our road network safe, and free-flowing, battling severe weather and responding to incidents. Merry Christmas and a safe […]

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Driver Behaviour

Lorry drivers watching DVDs and boiling kettles among 4,000 caught by unmarked HGV cab. Shocking footage released by Highways England shows drivers watching DVDs, reading books, and even boiling a dashboard kettle. One driver in Kent was watching a DVD, while in Hampshire three from the same company were caught using their phones during a […]

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Mobilisation Success

A-one+ is delighted to report successful mobilisation of both new asset support contracts (ASC) on behalf of Highways England as of midnight on 6 June in Area 4 South East and Area 12 Yorkshire and Humber. Area 12 was a transition from the previous managing agent contract already held by A-one+ to the new ASC. […]

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